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Summer 2019

Summer 2019

It may not have gotten off to the best start but Summer is officially here and we can’t wait to be a part of yours! Here at Whitehouse Foods, we’re all about family and can’t think of anything better than having a barbecue at home with our nearest and dearest. It’s not where you are but who you’re with and the food your eating!

As many of our regular customers will have noticed, we’ve had lots of fantastic Special Offers so far this year and Summer will be no exception! Our British Beef Bundle and Meat for the Week were winners with many returning and first-time customers, so keep a lookout for our weekly deals.

Our BBQ range with over 80 Mix & Match 2 for £7, 3 for £10 options will of course be at centre stage over the next few months. We’ll also be introducing a selection of BBQ Meat Packs for an easy pick up and go option.

We’re particularly proud of our Beef Burgers and last summer we produced over 130,000 for our fantastic customers. They also received a wonderful review from a new customer: ‘Wow!!! Your burgers are incredible! So tasty and don’t shrink at all! Proper man burgers as my son calls them, will definitely be a staple in my fridge from now on’.

Feedback

Meat is what we do and from our many decades of trade we understand that on the rare occasion a cut of meat may not be quite right. We want our customers to feel assured when contacting us if ever there’s a problem, as customer feedback is so important to us. That’s why we’ve introduced our Satisfaction Guarantee. This guarantee states that we’ll happily refund, replace or credit any meat products that our customers aren’t completely satisfied with. Find out more…

Customer feedback sometimes prompts us to add new products or services. For example, due to demand, we opened our online store outside of the festive season for the first time this Easter to huge success. We had two overwhelmingly successful Christmases online and agreed that it was time to make it a more permanent fixture to our shopping experience.

We also decided to introduce more meat packs as our regular customers were actively asking for an all in one option that would cover the week, breakfast or a BBQ for the family.

Whatever the nature of the feedback, we’re here to listen and do what we can to make our customers happy!

App

Our New Mobile App is in full swing and is available to download for free from the App Store and Google Play now!

 All new users get a FREE GIFT just for registering so it’s a no brainer. Existing Loyalty Card holders can even link their account to the app in order to keep adding to their current point total. You get 1 point per £1 spend and can redeem store spend once you’ve reached 500 points.

What many customers don’t realise is that we give double what Nectar cards do (500 Whitehouse Points = £5 store spend, 500 Nectar Points = £2.50 store spend). That’s another reason to download the app and shop with us!

Whether it’s this Summer or next, we look forward to welcoming you into one of our stores sometime soon!